Nortech Reviews & Credentials
A tradition of service
Nortech has been supplying garage doors and home improvement products for over 30 years.
Our unique reputation is built upon recommendation, Nortech is known for great value and trusted for it’s high levels of service.
Nortech is a member of the Door & Hardware Federation and was a founding member of the DHF Garage Door Group.
In choosing Nortech you can be confident that you have a professional,
honest and fair supplier. All our installations are covered by
manufacturers warranties and our unique two year Select Select guarantee.
We’ll be there to support your
new product in years to come
with planned maintenance or
repairs
Nortech is a name you can trust.
Don’t just take our word for it
These are recent Google reviews that have been left by Customers of Nortech Select.
Visit our Google Places page to read all of our reviews >
Robert Walker
Excellent service, the company were very straightforward to deal with. Garage door is excellent, the guys fitting it were very friendly and professional. We are very happy with our choice.
James Humes
Had a Roller Garage Door fitted by this company in January 2012 they stayed it would be serviced every year however it was only serviced in 2013 as they failed to contact me for further servicing as promised. I have recently had problems and request that the engineers call to service only to discover that they now cannot get the part required to fix it and they would need to fix all new fittings at a cost to me of over £600. 00. New Fittings on a door 8 years old !!! Disgraceful I would definitely not recommend this company
Linda Henderson
The purchase started with a helpful and friendly experience at the showroom in Cramlington, where we reviewed the garage doors available, we discussed our requirements, and this was followed by a survey visit to provide a quote. We chose electric sectional doors to replace our roller doors. On the day of fitting, the fitters did a 1st class job - the garage doors fit perfectly and there is a noticeable difference in how much warmer the garage is due to the insulation and good fit.
We are delighted with the quality of the doors and the standard of fitting. They also look amazing (we changed from white to anthracite). A great company to deal with - we would highly recommend!
Valerie Wilson
My garage door was fitted by Nortech on the 16th September 2020.
The 2 men did a superb job removing the old one and installing the new one with an opening for my washing machine drain. I am very happy with the work they did as well as clearing everything away, leaving the place tidy
Vanessa Hamilton
Really very annoyed at the blase attitude of the staff I’ve dealt with so far..
went to Nortech because of reputation... what a bad decision!
Electric roller door fitted on 4th August, on fitting we noticed the wrong sensor had been sent (the one they don’t use anymore as it’s too temperamental) the fitter went ahead and fitted it although we weren’t happy and promised he’d order the correct part immediately and come straight out and fit it for us. At this point we said we would settle the final bill when we had the complete and correct item as it should be. About 3 day’s later we got a call asking us to settle the bill as the part was ordered and would be received in a week and fitted immediately. I paid. Big mistake!
I feel if I hadn’t paid in full we might have the garage door sorted but soon as we paid they couldn’t care less! It’s 7 weeks later, the dodgy sensor has failed and broke as expected and we have rang about 7 times now, keep having to explain in full the story , as they never seem to know about the situation, always told they will ‘look into it’... again!
last week apparently the part was in and the fitter was due to replace on Thursday... yet at 10.40 I got a call to say the fitter was off sick!! I’ve rang again today so expecting the usual clueless response. I think I need to speak to a manager. What a joke this company is... 7 weeks later we still have a broken door with the wrong part on... and nearly £2000 down.
Make your own mind up.
Visit our Google Places page to read more reviews >
Testimonials
Don’t just take our word for it
We also receive emails and good old fashioned letters, notes from satisfied customers!
Click on a ‘letter’ to view an individual customer testimonial.
Emails:
"We were overjoyed with the work carried out. Please pass on our gratitude.” Mr and Mrs Widdows.
Legislation
Garage Door Automation – it is a legal requirement that ALL installations of power operated garage doors comply with the Machinery Directive and that a CE Label is attached to the installation by the installing company. Nortech comply fully with all current requirements. Be Sure – Be Safe.