Value, Quality & Service
A tradition of service
Our unique reputation is built upon recommendation – Nortech is known for great value and trusted for its high levels of service.
Our approach is simple – we’d like every step of your experience to be a positive one and, if asked, that you’d be happy to recommend Nortech.
Advice
Service starts with the right advice – we’ll make sure we understand your requirements and then help you select the right product. At every step we’ll explain the options available and the benefits of each choice.
Survey
Surveying your home is all part of the package and we’ll do this without obligation. The survey will highlight any special requirements and help us give the best advice. If you’re choosing a new garage door and the survey shows that your garage is built into your house, perhaps directly under a bedroom, insulated products will be one of the options we’d suggest as a result.
When you’ve chosen, we’ll agree an installation date and let you know what to expect on the day.
Installation
All our installation teams are fully trained to appropriate standards. If we are replacing an existing door or other product, our engineers will ensure the old product is removed and properly and safely disposed of.
We won’t just fit the products, we’ll fit and “make good”, frames will always be finished and a mastic seal applied. We can tidy up poor brickwork edges with fascias (all things we’ll discuss with you once the survey is completed) and ensure that every job is one we’d be proud to have on our own home.
Installation engineers will always demonstrate the product, provide certificates and documentation and take you through care and maintenance basic before asking you to sign off on a job well done.
Aftercare
After care is just as important – ongoing support and maintenance is all part of the service. We offer maintenance plans and will also respond quickly to any problems – our reputation depends on it!
Testimonials
Don’t just take our word for it
Click on a ‘letter’ to view an individual customer testimonial.